[2026] Salesforce Energy-and-Utilities-Cloud Practice Verified Answers – Pass Your Exams For Sure! [Q28-Q49]

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Energy-and-Utilities-Cloud Practice Salesforce Verified Answers – Pass Your Exams For Sure! [2026]

Valid Way To Pass Accredited Professional Certification’s Energy-and-Utilities-Cloud Exam

Salesforce Energy-and-Utilities-Cloud Exam Syllabus Topics:

Topic	Details
Topic 1	Solution Design: Solution design evaluates expertise in mapping Energy and Utilities Cloud components to current architectures and crafting future state designs that fulfill business and data model requirements. Energy and Utilities Cloud professionals must demonstrate the ability to define architecture, processes, and security considerations while leveraging deployment tools.
Topic 2	Discovery: Mastering discovery ensures proficiency of Energy and Utilities Cloud professionals in understanding and documenting customer needs, aligning stakeholder requirements, and analyzing current business processes for Energy and Utilities Cloud solutions. This foundational topic measures the ability to identify gaps in processes and architecture compared to standard product capabilities.
Topic 3	Test and Deploy Energy and Utilities Cloud Applications and Solutions: This topic evaluates the capacity of Energy and Utilities Cloud professionals to outline and execute a deployment plan that integrates Salesforce core and Vlocity components. Mastery includes validating processes, enabling user testing, and managing UAT milestones.
Topic 4	Implementation: The topic assesses the ability to configure Energy and Utilities Cloud to meet business models, manage licenses, set up order capture, and enable post-sales processes. It also measures proficiency in executing data migration, integrating third-party systems, and deploying relevant components.

Q28. A customer has recently installed Energy and Utilities Cloud Which specific license enables an energy company’s partners to access applications via a web portal?

Energy and Utilities Cloud for Digital Experience User

Energy and Utilities Base

Energy and Utilities Base for Digital Experience Partner

Energy and Utilities Base Service

Q29. An energy company must include a clause about additional operational costs in contracts that exceed 10 MegaWatts in their DOCX Template. The information about energy volume is already available in the Contract object.
How should the administrator proceed to include this condition in the document template to show this clause only when the contract energy volume is higher than 10 MegaWatts?

Create a custom formula m DataRaptor Load.

Create an Apex Class

Create a custom field in the Contract object

Create a custom formula m DataRaptor Extract

Q30. Two people own one home. They have different preferences for receiving notifications. One wants texts and emails, while the other prefers emails only. h How and where can the energy company hold this information?

Use the existing notification preference fields in the Party object.

Create a custom object associated with the Account with notification preferences.

Extend the Service Account object with new fields for notification preferences.

Extend the Account, Contact, and Relationship objects with new fields for notification preferences.

Q31. An energy company wants to integrate its current Product Catalog legacy system with its Salesforce org.
which uses Industries CPQ. In this API. all products require a Product type, which can be one of four values:
Energy, Batteries. Measurement, or Solar Panels This information must be captured in Salesforce and be easily searchable in the org to be sent to the system.
What is the recommended way to design it in Energy and Utilities Cloud?

A picklist attribute can be configured and associated to the base object type.

A picklist attribute can be configured and associated to each product individual^

A Velocity Picklist can be configured and related to Produc12 object

A picklist field can be added to the Prodoct2 object

Q32. An energy company urgently needs to replace its current customer information system (CIS). The current system is at end-of-life and unsupported Because the cost to replace the CIS is so high, executives contemplate putting all other projects on hold. This would delay the planned Energy and Utilities Cloud implementation.
The executive committee asks a consultant for a recommended, cost-effective approach to maximize the return on investment.
Which two courses of action should the consultant recommend?

Implement Energy and Utilities Cloud and simultaneously replace the customer information system with a cloud based billing system.

First, implement Energy and Utilities Cloud and integrate it with the current customer information system through a q middleware platform. Then, replace the customer information system with a more modern one and reconnect the integration points between middleware and the new CIS.

To avoid reworking to integrations, deploy a new customer information system first then implement Energy and Utilities Cloud.

Cancel the Energy and Utilities Cloud implementation and replace the CIS. because modem CIS systems have all the necessary functionality to effectively track and manage customer engagements in any channel.

Q33. An energy company is launching a new subscription service in the B2B market that offers an energy consumption consultancy to help customers pay less on their bills. This product will be charged USD $60 monthly.
Which two pricing metadata are needed when defining this price with Industries CPQ?

A Pricing Plan Entry, with type as Price and charge type as Recurring

A Price Book Entry, with amount as $60. currency as USD and charge type as Recurring

A Price List Entry, with amount as $60. currency as USD and charge type as Recurring

A Pricing Variable, with type as Price and charge type as Recurring

Q34. An administrator for an energy company recently built a new FlexCard that shows whether a customer is enrolled in autopay.
How can the administrator put the new FlexCard in the Energy and Utilities Cloud Contact Center Console?

Edit the Lightning Record or App Builder and place the FlexCard LIC onto the page.

Create a VisualForce Page wrapper for the FlexCard and add it onte the page.

Create a Lightning Web Component wrapper for the FlexCard and add it onto the page.

Open the object’s page layout and add the FlexCard LWC ante the layout.

Q35. An energy and utilities company wants to use objects for multi-site locations What three objects can they use out of the box?

Service Account

Quote

Service Point

Premises

Asset

Q36. An energy company provides gas and electricity services to some of its customers, but not all When a new customer moves in, what object is used to determine what type of service is available at the premise?

Meter

Account

Service Point

Asset

Q37. An energy company is building a Customer 360 view for its call center agents. They start with the Energy and Utilities Cloud Contact Center Console but need to make modifications.
Which tools are primarily used to create and modify this console?

Industries CPQ: Opportunity, Quote, and Order Management

Platform: Flaws, Visual Force, Lightning Components, and Apex

Custom Code: Lightning Web Components (LWC), Apex, and Visual Force pages

OmpiStudio: OmniSeript, FlexCards, DataRaptors, and Integration Procedures

Q38. An energy company is looking to track relationships with their electricity and gas business-to-consumer (B2C) subscribers and differentiate them from their business-to-business (B2B) corporate accounts.
Which two functionalities should the energy and utilities consultant use for the customer data model?

Use the Account Contact Relation object

Use the Consumer Account record type

Enable Person Accounts to model consumers.

Use Contacts just for B2B scenarios.

Q39. An energy utility company is implementing the Customer Acquisition Management application. The application should support unauthenticated self-serve portal users.
What’s the preferred method to configure the application security to meet the requirement?

The Customer Acquisition Management application cannot support unauthenticated self serve portal users

A consultant should assign an EnergyRuntimeSales sample permission set to the Guest User profile and an EnergyRuntimeSalesCustomerCommunityUser sample permission set to customer community users.

A consultant should create new permission sets to grant appropriate access to all required objects.

A consultant should assign an EnergyftuntimeB2CSales sample permission set to the Guest User profile and an Energyfiuntime82CSalesCustomerCommunityUser sample permission set to customer community users.

Q40. Energy and utility organizations are going through digital transformations that place a greater focus on customers and employees Which three changes are disrupting the energyand utilities market?

Regulatory and technology changes

Digital first and work-from anywhere in real time

Removing the complexity from the business

Capitalization of the cloud

Customer expectations and values

Q41. What’s an example of a parent and child premise record?

The parent premise is the type of service provided, and the child is the apartment.

The parent premise is the apartment building, and the child is the apartment unit.

The parent premise is the apartment unit, and the child is the apartment building.

The parent premise is the apartment, and the child is the type of service provided.

Q42. A customer has recently installed Energy and Utilities Cloud Which specific license enables an energy company’s partners to access applications via a web portal?

Energy and Utilities Cloud for Digital Experience User

Energy and Utilities Base

Energy and Utilities Base for Digital Experience Partner

Energy and Utilities Base Service

Q43. Which are the two essential deployment steps for migrating Utilities Self Serve Portal from one org to another?
Choose 2 answers

Create an Experience cloud site to set up a sample digital experience site on your target org.

Set up Utilities self-serve templates on your target org.

Select Self-Serve Portal components from the Energy and Utilities Cloud industry Process Library.

Create customer community user profiles for the Utilities self-serve portal.

Q44. A customer is ready to install the managed package for Energy and Utilities Cloud.
Which two Product Schedules settings must be enabled for all products as a prerequisite step for a successful installation?

Product Scheduling

Revenue Scheduling

Quantity Scheduling

Inventory Scheduling

Q45. An energy company is implementing Energy and Utilities Cloud for their contact center and is in the process of importing contact information from the billing system to Salesforce, An administrator has been asked if and how the contact data updated in Salesforce will be reflected back in the billing system.
What two options can be presented back as potential solution?
Choose 2 answers

Salesforce will be the system of record for contacts and it doesn’t need to update the billing system in the future.

The billing system can query Salesforce every night to retrieve changes made to contacts.

Salesforce can send the updated information to the billing system in real-time or batch if it’s required,

Salesforce Export Wizard will automatically create a csv of contact information to be imported to the billing system.

Q46. The administrator of an energy company needs to manage the lifecycle of new contracts in Salesforce. After the generation of the contract, it needs to be sent to the customer for eSignature through DocuSign.
Which two features of Contract Lifecycle Management and OmniStudio can be used?

The ‘Send for eSignature’ Velocity action can be used to send the last version of the contract document to DocuSign

An Omni script can be configured, and a DocuSign Envelope action can be used to email the contract for signature.

An Integration Procedure with an HTTP action is needed to integrate with DocuSign. which can be called from an Omniscript

An integration Procedure with a DocuSign Signature action can be called from an Omniscript to email the contract for signature

Q47. An energy company wants to calculate the estimated monthly amount a customer needs to pay.
How can a consultant configure Energy and Utilities Cloud CPQ to calculate monthly commodity pricing?

Using onetime price

Using monthly recurring price

Using a subscription pricing plan

Using usage price

Q48. An energy company implemented Energy and Utilities Cloud and deployed the Utility Self-Serve Portal. The next phase of the implementation includes a requirement to show a consumption history graph on the Self-Serve Portal.
What three things are needed to meet the requirement?

Develop a new graph component to show the usage data, and connect it to the data source using integration procedures.

Use a standard graph component available in the Utility Self-Serve Portal Application as a starting point Then, modify the component and connect it to the right data source using integration procedures

Develop or configure integration between Energy and Utilities Cloud and the source system that contains the required data

Develop or configure integration between Energy and Utilities Cloud and the energy company’s customer information system to get the monthly usage information

Ask IT where the most suitable source of data that provides the required usage detail is. Assess the next steps based on the findings.

Q49. When preparing a demo of Energy and Utilities Cloud, the consultant needs to showcase a customer’s 360-degree view that allows the customer service agents of the company to see the following information in one glance:
* Identify the caller
* Provide answers to questions about billing. consumption, and payments
* Add meter readings
* Manage user complaints.
* Perform user requests such as Start Service. Stop Service, and Set Up a Payment Plan.
Which two functionalities should the consultant use to achieve this?

Configure the Energy and Utilities Contact Center Console available m the process horary

Configure a custom Salesforce Service Cloud console.

Configure custom OmniScripts and FlexCards to cover the requirements.

Assign the relevant lightning pages to the energy company’s service agent user profile

Salesforce Energy-and-Utilities-Cloud Pre-Exam Practice Tests | TestSimulate: https://www.testsimulate.com/Energy-and-Utilities-Cloud-study-materials.html

Salesforce Energy-and-Utilities-Cloud Exam Syllabus Topics:

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