Download Free Oracle 1z0-1003-22 Exam Questions & Answer [Q51-Q66]

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Download Free Oracle 1z0-1003-22 Exam Questions & Answer

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Oracle 1z0-1003-22 Exam Syllabus Topics:

Topic	Details
Topic 1	Describe the Custom Property Types Explain the Calendar Capabilities in OFS
Topic 2	Explain Duration and Travel Statistics Explain the Capabilities of OFS Forms
Topic 3	Describe Quota, Capacity and Booking Options Describe Resource and Resource Type Settings
Topic 4	Explain the Usage of Filters within OFS Inventory and Inventory Types
Topic 5	Explain the Capabilities of OFS Applications Configure Resources and Resource Types
Topic 6	Describe Activities and Activity Type Features Resources and Resource Types
Topic 7	Describe the Various Launch Conditions Describe Activity Time Windows Create an Activity Link Template
Topic 8	Describe Inventory Use and Inventory Types Describe Users and User Type Settings

NO.51 What functionality does ‘Automatic Ordering’ enable when checked within the routing plan’s Assignment Parameters?

When the routing plan runs, all of the activities assigned by routing will be ordered by their priority.

When the routing plan runs, ordered activities will be considered for assignment and not-ordered activities will remain in the bucket.

When the routing plan runs, it will assign and order not-ordered activities from the bucket and order not-ordered activities previously assigned to resources.

When the routing plan runs, it will assign non-scheduled activities among other activities scheduled for that day.

NO.52 Which two statement are correct regarding activity assignment via Collaboration?

An activity dragged and dropped into a Collaboration chat with a resource must be accepted by that resource in Oer for it to be assigned.

An activity broadcasted via Collaboration as part of an Immediate routing plan schedule gets assigned to the first technician to accept it.

An activity broadcasted via Collaboration as part of any type of routing plan schedule gets assigned to the first technician to accept it.

An activity dragged and dropped into a Collaboration chat with a resource can be automatically assigned without the resource having to accept It.

NO.53 A customer has found that there are some instances where their technicians have recorded either exceptionally short (for example, “one-minute-wonders”) or long (for example, they forgot to set the status to “complete”) activity durations.
Given the importance of accurate data in a time-based self-learning system, which two constraints are in place and can be modified to ensure that outlier circumstances such as these do not affect future activity duration estimations?

“Minimum relevant duration time in minutes” and “Maximum relevant duration time in minutes”

“Personalize the estimation of activity duration” and “Initial ratio of activity duration”

“Lower limit for personal ratio to calculate duration” and “Upper limit for personal ratio to calculate duration”

“Minimum relevant travel time in minutes” and “Maximum relevant travel time in minutes”

NO.54 Your customer noticed a message that sometimes appears when they are moving activities between resources. The message reads “Soft skill mismatch” and the customer wants it changed to read “Resource does not meet Preferable work skill level”.
Which option fulfills that requirement?

From the Glossary, update the wording for the “Soft skill mismatch’ entry within the “Move Activity Result’ category.

From My Display, enable “Show Placeholder IDs’, then turn the Glossary Editor on. When the original message appears when moving an activity, click the ID of the message and modify it to the new terminology.

From the Glossary, update the wording for the “Soft skill mismatch’ entry within the “Move Activity to Resource Alert’ category.

From the Glossary, update the wording for the “Soft skill mismatch’ entry within the “Activity Warning’ category.

NO.55 A customer wants to create a message scenario that, when launched, sends an email to the address of the immediate parent of the resource the activity is assigned to within the Oracle Field Service Cloud (OFSC) organizational hierarchy.
Which describes the correct message scenario configuration to support this requirement?

In the Step Info section of the message scenario, select Recipient: ‘Resource’, Delivery Channel: ‘Email1.

In the Step Info section of the message scenario, select Recipient: ‘Customer’, Delivery Channel: ‘Email’.

In the Step Info section of the message scenario, select Recipient: ‘Dispatcher’, Delivery Channel ‘Email’.

In the Step Info section of the message scenario, select Recipient: ‘Use static address’, Delivery Channel: ‘Email’; In the Message Pattern section, enter the resource’s email address property label.

NO.56 On the Quota screen in Oracle Field Service Cloud (OFSC), there is a column that displays values for ‘Other Activities’.
Which describes the ‘Other Activities’ that contribute to the values displayed in that column?

activities that consume capacity but are not associated with the capacity categories or time slots configured for a given Capacity Area

non-scheduled activities that exist within the Capacity Area bucket

activities that have specifically been added by field resources using the ‘Add Activity1, ‘Prework’ or ‘Reopen’ actions

non-scheduled activities that are either within the Capacity Area bucket or currently assigned to resources’ routes

NO.57 Your customer wants to configure an inner step message (“B”) to send an email if a previous messa (“A”) has Failed.
Which statement explains how this can be supported?

In the Message Scenario screen’s Blocking Conditions tab of message B, add a condition that blocks the message when the message A’s status is NOT IN failed.

In the Message Scenario screen’s Next Steps tab of message A, add message B as the Next Message Step with the final status “Failed”.

In the Message Scenario screen’s Next Steps tab of message B, add message A as the Next Message Step with the final status “Failed”.

In the Message Scenario screen’s Blocking Conditions tab of message B, add a condition that blocks the message when the message A’s status is NOT IN sent.

NO.58 What is the significance of the order of the activity filters within the Filters sections of the routing plan?

The higher in the list, the higher the priority routing considers activities matching that filter’s criteria.

The filters are ordered such that the first filter applies to activities in existing routes, the second filter applies to non-scheduled activities, and the third to scheduled activities in the bucket.

The lower in the list, the higher the priority routing considers activities matching that filter’s criteria.

The routing logic reviews the filters from top to bottom to determine which filter, and its associated costing parameters, should be applied when assigning the activity. Routing uses the fust matching filter and ignores the rest.

NO.59 A company very occasionally outsources some ad-hoc jobs to workers that are not employed directly by that company, and as such have created a new Resource Type in OFSC with the ‘Resource is a contingent worker1 feature enabled.
Which three of the following are correct regarding how those contingent workers will be handled by OFSC?

Routing may assign activities to them, but contingent workers will not be included in quota calculations.

Contingent workers cannot participate in Teamwork within OFSC.

Contingent workers’ reported activity durations are not factored into company-wide statistics and estimations.

Contingent workers will be included in quota calculations, but routing will not assign activities to them.

Contingent workers will be removed from the OFSC system if they have not activated a route m twelve continuous months.

NO.60 A Company has a policy that “Gas Leak” and “Repair” Activity Types must be scheduled immediately to the nearest field resource.
In addition, the company needs to ensure that the system routes gas leaks with a higher priority than repairs.
What configuration must be used to support this requirement?

Set the Activity Priority in the Business Rules screen to Property = Activity Type, Urgent = Gas Leak, Repair. Set the route plan run schedule = immediately.

Set the Activity Priority in the Business Rules screen to Property = Activity Type, Urgent = Repair, Gas Leak. Set the route plan run schedule = immediately.

Set a message step that updates the Resource ID property on the activity with the ID of the closest resource to the job when the activity is added to the bucket.

Create a route plan with the cost of not assigning set higher for “Gas Leak” than “Repair” and set the run schedule to Run Routing = Recurrent and Interval = 1 min.

NO.61 A utility company sees several ‘New Connect’ activities being added to the routing bucket throughout the day.
They want ‘Meter Read’ activities to potentially be removed from the technician’s route so that the ‘New Connect’ activities can be assigned if the technician qualifies for the activity.
They enabled reoptimization in their routing plan and created a reoptimization filter targeting the ‘Meter Read’ activities.
What additional settings are required in the routing plan to meet the desired behavior?

Set the reoptimization goal to “Reduce Overdue”. Then, using routing filters, set the cost of not assigning ‘Meter Read activities in existing routes to ‘High’, and the cost of not assigning ‘New Connect’ activities in the routing bucket to ‘Normal’.

Set the reoptimization goal to ‘Assign high priority activities’. Then, using routing filters, set the cost of not assigning ‘Meter Read activities in existing routes to ‘High’, and the cost of not assigning ‘New Connect’ activities in the routing bucket to ‘Low’.

Set the reoptimization goal to ‘Assign high priority activities’. Then, using routing filters, set the cost of not assigning ‘Meter Read activities in existing routes to ‘Low’, and the cost of not assigning ‘New Connect’ activities in the routing bucket to ‘High’.

Set the reoptimization goal to ‘Assign high priority activities’. Then, using routing filters, set the cost of not assigning ‘Meter Read activities in existing routes to ‘Highest’, and the cost of not assigning ‘New Connect’ activities in the routing bucket to ‘Normal’.

NO.62 Which three configurations will enable booking to automatically close?

specific work zones at designated times, based on intersections of capacity categories and booking intervals, set for either the same day or from 1-5 days earlier

specific work zones at designated times, based on booking intervals including All Day intervals, set for either the same day or from 1-5 days earlier

specific booking intervals at designated times, set for either the same day or from 1-5 days earlier

specific capacity intervals at designated times, set for either the same day or from 1-5 days earlier

specific work zones at designated times, based on intersections of capacity categories and time slots, set for either the same day or from 1-5 days earlier

NO.63 Which two default attributes serve as stand-alone keys for work zones?

Service Code

Completion Code

Fault code

Zip code

Travel area

City

NO.64 A customer supports a particular type of activity that requires a security clearance to gain access to the job site, and they only have a few resources that have clearances.
These activities don’t happen all that often, and as such, they are not concerned with quota management for them. Instead, when an acti/ity of this type needs to be booked, the customer will directly assign it to one of their qualified resources.
Which API request will provide this customer with the information they need to directly assign the activity to the right resource?

GET ‘resources’ request

‘activityBookingOptions’ request

‘bookingStatuses’ request

‘findMatchingResources’ request

NO.65 Which two statements are true regarding integrations between OFSC and DBaaS?

Customers with a BICS instance can use DBaaS as a data source for data migration to extend the current BICS data limit.

Integration supports the transfer of OFSC data directly into DBaaS either in bulk once per day or automatically in real-time.

Integration enables automatic bulk import of DBaaS data directly into OFSC as part of the Daily Upload file.

DBaaS integration enables OFSC to act as a system of record for activity data.

NO.66 Your customer requires the option for supervisors to “supervise” Junior engineers as they are performing certain activities.
For this functionality, you have created a new “Supervision” internal activity to manually link these activities so they start at the same time by different resources.
Which option is a valid way to configure this?

Create a new (related) Link Template with “Different Resources” Assignment Constraint.

Create a new (simultaneous) Link Template with default values.

Create a new (simultaneous) Link Template with “Different Resources” Assignment Constraint.

Create a new (related) Link Template with default values.

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Oracle 1z0-1003-22 Exam Syllabus Topics:

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